Hover over any part of the graphic that displays the path in the Service Model that you would like more information about, clicking on the link will bring you down to the appropriate section on the page.

Affinity Guides

Any member of the SGI Team is here to help you, but your affinity group also has an assigned guide to help point you to the information you need if you’re not sure where to turn.  And Davin Marceau, SGI’s VP of Operations, is always available to help, as well.

Management
This is the description of the management section.How do you build a growing and thriving business?  How do you get started on the SGI system to turn around a struggling business?  No matter what your management challenge may be, your SGI team is here to help with answers and guidance. 

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Call Taking/Dispatching
Your team on the phone is your first impression with the customer, and your dispatch team is responsible for getting the right tech on the right call every time.  If you need help with these crucial operations in your business, the SGI team is here to help!

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Learning Alliance
Learning Alliance is your training resource through Success Group International, and their courses will help your team get started on the SGI systems and maintain peak results as your company grows.

Implementation

How do you turn your company around and get your team performing at a high level?  How do you implement systems and procedures to get your company running like a well-oiled machine?  Your SGI Implementation coaches are here to provide guidance and support!

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Partner Network
Exclusive offers and generous rebates are just two of the reasons to check out the lineup of SGI Partners ready to help you succeed through the SGI Partner Network. Contact your Partner Network team for more information about how to make the most of all that SGI Partner Network has to offer.  

USPs
Through SGI, you have access to a host of Unique Selling Propositions (USPs) to help your business stand out in your market, and your USP support team can help you license these for your business. 

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Marketing
How do you build a strong brand that stands out in the market and get the phone ring on a day-to-day basis?  Marketing is a complex and constantly changing world, but your SGI team is here to help you make sense of it all.

Pricing
If you’re not priced right, building a successful business is even tougher than it already is!  Make sure that you’re pricing yourself for prosperity and not poverty by checking in with your SGI team.

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Operations
What do you do on a daily basis to ensure that your team is operationally excellent?  How do the best of the best keep their team running at a high level?  Your SGI team is here to help you answer your operational questions so you can achieve peak results.